Orders

Shipping & Returns

How ShopRec orders ship, and how returns work.

Shipping

  • Free shipping on orders over $100. A flat $9.99 applies to orders under $100.
  • Orders are typically processed within 1–2 business days (Mon–Fri, excluding holidays).
  • You'll receive a tracking number by email once your order ships.
  • An adult (21+) signature may be required on delivery.

Where we ship

We ship to U.S. states and jurisdictions that don't restrict these hemp-derived cannabinoids. We can't ship to restricted states; if your destination isn't eligible, you'll be notified at checkout.

Returns

For health and safety reasons, opened or consumed products can't be returned or exchanged. Unopened products in their original, unused condition may be returned within 30 days of delivery.

If your order arrives damaged or incorrect, contact us within 7 days of delivery and we'll make it right.

Start a return

Email orders@wehavehemp.comwith your order number and we'll walk you through it.

This policy is a general starting point — confirm specifics with the ShopRec team.